Transform patient experience and operations with digital in-hospital services

Digital services designed for hospitals and healthcare facilities. Improve patient journeys and operational efficiency with secure Captive Portal, engaging Guest WiFi, QR-based indoor navigation, AI assistants, and location analytics. Reduce queues, simplify wayfinding, and turn your digital infrastructure into a communication and engagement platform.

Healthcare

0 K

Yearly users

0 min

Average dwell time

0 %

Marketing consent

Healthcare challenges we help solve

Hospitals and clinics operate in complex environments where patient flows, communication efficiency, and regulatory compliance must work together seamlessly. inPiazza helps healthcare organizations address key operational challenges:

Fragmented communication channels with patients and visitors

Operational inefficiencies and high operational costs

Patient and visitor disorientation in large hospital facilities

Overloaded information desks and call centers

Strict data protection and governance requirements

Our platform for healthcare transforms hospital connectivity into a tool to improve both patient experience and operational management.

inPiazza solutions for healthcare

Guest WiFi & captive portal

Provide secure and reliable connectivity for patients and visitors while creating a digital touchpoint for communication and engagement.

  • Secure WiFi with multiple login options (WhatsApp, email, social, etc).
  • Fully customizable login pages with hospital messaging and information.
  • Patient-friendly connectivity for entertainment during long hospital stays.
  • GDPR-compliant patient data collection for engagement and communication.
inpiazza captive portal customizable with brand

Digital communications & patient engagement

Use connectivity as a communication channel to reach patients before, during, and after their hospital visit. This helps hospitals improve patient engagement and reduce missed appointments.

  • Deliver targeted health campaigns and hospital information through pre/post-login banners.
  • Stay in touch with patients by turning WiFi into a WhatsApp conversational flow.
  • Provide location-based and real-time messaging inside hospital facilities.
inpiazza whatsapp login WiFi connection

Location analytics & flow management

Understand how patients and visitors move within hospital environments and use insights to make data-driven operational decisions.
These insights help healthcare managers make data-driven operational decisions.

  • Real-time and powerful flow analytics to improve space utilization.
  • Guest Wi-Fi analytics to learn about patients’ habits in the hospital.
  • Heatmaps, people counting and dwell time analytics.
  • Data to improve patient journeys and staff allocation.
Location analytics screen

2Guide indoor navigation QR-based

Hospitals are often complex environments where patients and visitors struggle to find their destination. 2Guide provides simple, app-free indoor navigation using QR codes to get turn-by-turn directions to destination.

  • Digital and innovative wayfinding for hospital.
  • Interactive and customizable 2D/3D maps.
  • Points of interest (labs, pharmacy, cafeteria) sorted by category.
2Guide indoor navigation platform

Omnichannel communications for patient support

Unify voice, chat and messaging with AI automation, PBX integration, 24/7 support.
Centralize every customer interaction (WhatsApp, webchat, email, social) in a single dashboard to improve communication management. OmniCloudCX combines chatbot & voicebot AI with PBX connectivity to automate flows, speed up responses and support agents 24/7.

OmniCloudCX omnichannel customer service platform
Desktop with security features in healthcare

Secure deployment for healthcare environments

Healthcare institutions require strict data protection and flexible deployment models.
Our platform can be deployed according to the regulatory and security requirements of healthcare organizations. inPiazza supports:

  • Cloud or on-premise deployments.
  • Regional data residency options.
  • Secure APIs for system integrations.
  • TLS and SIP encryption, role-based access control and audit logging.

Case Study

Humanitas Hospital - Guest WiFi & Digital Engagement

Discover how a leading hospital improved patient connectivity and digital engagement using the inPiazza Guest WiFi platform.

humanitas logo

Transform the patient journey in your healthcare facility

Digital services are becoming essential for modern healthcare environments. From connectivity and navigation to communication and analytics, we help hospitals create a smarter and more efficient patient experience.
Book a personalized demo to explore how inPiazza can support your healthcare facility.

Talk to our experts

Please fill out the form and and our team will contact you as soon as possible.

Please note that this form is exclusively for commercial requests, partnerships, or general information. Technical support requests must be handled through your support partner or the dedicated technical channel.

Contact Information
What are you interested in?
Would you like to suggest a slot for the meeting with our experts?