AI virtual assistant for smart support anywhere in your venue

Help users find information with the inPiazza AI Chatbot which provides real-time support to visitors inside venues without waiting times and without human load.

AI Virtual Assistant

OmniCloudCX whatsapp AI virtual assistant

Guest WiFi inPiazza

Smart assistance that works like your best operator

Visitors expect fast answers, your staff can’t always keep up. The inPiazza AI Chatbot understands natural language, searches your contens and replies with automated, accurate and human-like responses 24/7. The virtual assistant is available on WhatsApp, webchat or any digital touchpoint, reducing queues, relieving front-office teams and improving the overall experience.

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Universities
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Public buildings
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Shopping malls
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Transportation
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Hospitals
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Exhibitions

Automation

Save time and improves operations

The AI Assistant reduces repetitive queries so your staff can focus on high-value tasks. The Chatbot is trained on your content: documents, FAQs, websites, maps and internal knowledge.

Why Choose inPiazza AI Assistant?

Real-time, multilingual support 24/7

Reduces queues, repetitive questions and operator workload

Works on WhatsApp and webchat

Provides precise, branded and customized answers

Useful for gathering information and generating leads automatically

Fast deployment and scalable for any venue

WhatsApp

The most powerful touchpoint for visitor engagement

Reach visitors where they already are. With inPiazza, your AI Chatbot becomes available through WhatsApp, the world’s most used messaging app, enabling fast and frictionless support.
Perfect for venues where people expect quick, mobile-first assistance.

  • Automated and personalized WhatsApp conversations
  • AI-powered FAQ management and instant responses
  • Fast lead capture and data collection
  • Customer satisfaction surveys with high response rates
inpiazza whatsapp login WiFi connection

Enhance the customer experience with AI & wayfinding

Make assistance smarter by integrating AI virtual assistant with 2Guide digital indoor navigation. Perfect for large venues as airports, malls, hospitals, campuses and public buildings. Visitors can:

  • Ask for information on WhatsApp
  • Receive instant answers
  • Tap “Navigate” and get indoor directions instantly
2guide indoor navigation integration with whatsapp chatbot

Also available as Voicebot

For phone calls, inPiazza integrates the VoiSmart AI Voicebot, capable of answering FAQs by voice, collecting information and booking appointments. The AI Voicebot becomes your right hand in handling calls from your phone system PBX.

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OmniCloudcx AI virtua assistant

Ready to offer real-time assistance to every visitor?

Bring AI-powered support to your venue, with no effort for your team.

Talk to our experts

Please fill out the form and and our team will contact you as soon as possible.

Please note that this form is exclusively for commercial requests, partnerships, or general information. Technical support requests must be handled through your support partner or the dedicated technical channel.

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