Offer connectivity for citizens in public spaces and location services that turn every visit into data and revenue. Stay in touch with citizens and tourists through Captive Portal, proximity marketing, indoor wayfinding, and AI-based conversational marketing.
Smart cities
Visitor expectations changed: tourists and citizens expect fast, free and secure connectivity everywhere. inPiazza transforms public WiFi from a commodity to a service platform for communication, analytics and visitor experience. Beyond connectivity, WiFi becomes a strategic touchpoint to:
No app, no infrastructure required, users simply scan a QR code to open interactive 3D maps and receive turn-by-turn routing. 2Guide is ideal in museums, historical sites, parks, government offices and complex civic buildings where GPS fails and a digital map is useful. POI cards surface practical details (opening hours, contact info and on-site services), while map branding and sponsor slots create monetisation opportunities for venue owners.
A conversational AI (via WhatsApp or webchat) can answer immediate questions like “Where is Gate B12?”, and launch the 2Guide route directly on the visitor’s phone. This tight coupling of location and conversation with OmniCloudCX AI chatbot reduces desk traffic, speeds up wayfinding and delivers a seamless user experience: scan, ask and navigate.
Centralize all citizen and visitor interactions across channels (WhatsApp, web chat, social, email) through a single platform. AI chatbot answers common questions 24/7, while AI voicebot integrated with PBX systems handle incoming calls and automate routine requests.
Consent management, data minimization, configurable retention policy.
Coud, regional cloud, or on-premises based on regulatory requirements (useful for public administration and healthcare organizations).
HTTPS/TLS for APIs, RBAC for administrators, audit logs, and integration with corporate directories.
APIs for CRM/ERP, export to dashboards, integration with municipal information systems and ticketing platforms.
The municipality has recognized the importance of meeting the needs of a changing community particularly at the cultural level by modernizing library facilities.
Whether you are planning a city-wide public WiFi network, improving visitor experiences in cultural sites, or looking for better data to manage urban spaces, our team can help you design the right solution.
Talk with our experts and explore how inPiazza can support your Smart City initiatives.
Please fill out the form and and our team will contact you as soon as possible.
Please note that this form is exclusively for commercial requests, partnerships, or general information. Technical support requests must be handled through your support partner or the dedicated technical channel.
