inPiazza & Smart Technologies Ltd: new partnership to revolutionize Customer Journey Management in Malta

We are excited to announce a new strategic partnership with Smart Technologies Ltd, a renowned systems integrator, leading provider of IT infrastructure and professional services, based in Malta. This collaboration marks a significant step to meet the diverse needs of clients in Malta territory in an effective, innovative and tailored way by promoting innovative solutions for customer journey management.
Our partnership aims to integrate our innovative WiFi engagement solutions, indoor navigation, location analytics and marketing tools with Smart Technologies’ technical capabilities and experience.

Together, we aim to offer a superior user experience to Maltese customers, by optimizing every phase of their Customer Journey. The innovative solutions we are developing will facilitate deeper connections between brands and their customers, enhancing engagement through customized touchpoints and providing valuable insights through innovative technology.

Our cloud platform, inPiazza, leverages on AI to provide a powerful captive portal with engagement capabilities for guest WiFi networks. It supports various authentication methods, CRM integration and WhatsApp conversational system. This adds significant value to WiFi infrastructures, thus enabling digital interactions with end-users and facilitating targeted marketing actions based on user behavior in physical spaces like retail stores.

We are thrilled to collaborate with such a solid and respected partner in the Maltese market. This partnership not only expands our presence in the region but also reinforces our commitment to providing technological solutions that transform how brands interact with their customers.

“We are thrilled to partner with inPiazza to bring innovative customer journey management solutions to Malta. This collaboration aligns perfectly with our mission to deliver cutting-edge technology and exceptional service to our clients.” comments Manuel Aquilina, COO of Smart Technologies Ltd.

Stay tuned for more updates and discover how this partnership can benefit your business. Together with Smart Technologies, we are ready to take Customer Journey Management innovation to new heights.