inPiazza nominated for the Saudi Excellence Awards 2023

inPiazza on December 20, 2023 attended the Saudi Airport Exhibition, the event dedicated to airports in Ryadh.

The inPiazza team, always ready to embrace new opportunities in other countries, brought Made in Italy together with other Italian companies with Air Tech Italy to Saudi Arabia.

The inPiazza platform was nominated for the Saudi Excellence Awards 2023 and was awarded the first runner-up award in the Passenger Experience category.

The comprehensive solution to improve the Customer Journey within airports has presented its integrated services:

– Indoor navigation to easily discover and navigate the terminal

– WiFi Guest customized for the airport for frictionless connectivity.

– Conversational Marketing to open a conversation via WhatsApp or other channels with passengers and send real-time Customer Satisfaction surveys with high response rate.

– Location Analytics to analyze passenger flows and behaviors within spaces.

Proximity Marketing to offer digital spaces to promote activities inside the terminal directly on passengers’ devices.

inPiazza is thrilled to receive this award as a token of appreciation for all of our efforts in developing and implementing the solution in the airline industry.

This award motivates the inPiazza team even more to continuously seek innovation, find new partnerships and opportunities to contribute digital solutions to improve the Customer Journey in the airport industry and beyond.